Need to return an unwanted Christmas present? Here is how to do it trouble-free

Ill-sized pieces of clothing and accessories you have too many of are just a few examples of gifts you might want to exchange or return. Luckily, many stores extend the return deadlines over the festive period which means that shoppers won’t have to leave their items back right after Christmas.

While this is good news, there are a number of rules around returning, and sometimes you're not guaranteed a full refund. Here is what to do and what not to do when handing unwanted presents to the store.

5 things to avoid when returning unwanted presents

1. Don't go without the receipt or proof of purchase. This could mean an awkward chat with the buyer so choose your words wisely.

2. Don't throw away the original packaging. Even if you've removed the item from the packaging, it's always worth taking it along.

3. Don't use the item before returning it. This goes without saying but products like make-up and underwear cannot be returned if they've been opened and used.

4. Don't go without checking the store's policy. Company return policies differ so make sure you know what they offer.

5. Don't wait until the final hour to return it. While it shouldn't matter, it's probably best to return your item as soon as possible, rather than right before the returns window closes.

What are my return rights?

Under usual refund policies, where you have the receipt, most retailers will offer you a full refund in the same way it was paid for, whether it was by card or cash.

Where you've got a gift receipt, you'll usually be offered a gift card.

If returns are made after the typical return period has ended, but before the retailer's Christmas returns period ends, gift cards or exchanges for something else are more common than refunds.

However, the exact policy will vary depending on the retailer.

Sometimes stores are more generous than the rules state so it's always worth trying your luck.

You might have more of a chance if you physically go to a store, rather than trying online or over the phone.

Sources used:

- The Sun: 'You’ve been returning your unwanted Christmas presents all wrong – how to avoid a festive disaster'