Shell Energy is giving its customers an additional £150 supportto match the Warm Home Discount Scheme payment offered by the government this winter. The cash payment will go to 157,000 of the energy supplier's customers with the money being paid in from today.
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Households eligible for the payment are those who received the Warm Home Discount Scheme for people on low incomes or Pension Credit to help with rising energy prices.
How to receive the payment?
The payments should go through automatically and appear on your energy bill as an additional £150 payment shortly after you’ve received the Warm Home Discount. Households who are on any of the following benefits could be eligible for the payment:
- Pension Credit with Guarantee Credit
- Income related Employment and Support Allowance
- Income based Jobseeker’s Allowance
- Income Support
- Universal Credit
- Housing benefit
- Child Tax Credits and Working Tax Credits
- Pension Credit Savings Credit (PCSC)
People should have got a letter between November 2022 and January 2023 explaining their eligibility and when they will receive their payment with everyone getting the funds by March 31 at the latest.
Meanwhile, for those with a smart prepayment meter, the Warm Home Discount will appear as a credit on your electricity meter. If you have a traditional prepayment meter, you'll receive a £150 voucher to redeem at any Paypoint top-up location, as per Shell Energy.
Read more:
⋙ Millions eligible for marriage allowance can claim backdated payments of over £1200
⋙ Energy bill support payment set to stop this month, here's how it will affect your finances
We know these are challenging times for everyone. This is why eligible Shell Energy customers will see an extra £150 winter support payment added to their account, on top of the Warm Home Discount already paid.
— Shell Energy (@ShellEnergyHome) March 14, 2023
Read about our customer support package: https://t.co/iboIm1L7TXpic.twitter.com/CTmRVesydr
Shell Energy £20 million Helpfund
The Shell Energy website also advertises aHelpfund of £20 million available to customers who are struggling with high energy bills. The energy supplier advises customers needing further help to go online, where they offer free boiler repairs and other ways of alleviating energy debt.
Tony Keeling, chief executive officer at Shell Energy, said, as per The Sun:
In recognising the challenges faced by many households as a result of cost of living pressures and high energy costs, we are providing additional support to those who need it most.
By targeting those who are eligible for the Warm Home Discount, and funding a doubling of their payment, we’re providing direct support to those who we know are struggling.
We have a package of measures and we will do everything we can to help those struggling this winter.
Read more:
⋙ Millions to see DWP payments increase due to major change in April
Sources used:
- The Express 'Shell Energy to pay eligible customers £150 winter support from today - do you qualify?'
- The Sun 'Major energy supplier to give thousands of customers £150 free bill credit from TODAY – are you one of them?
- Shell Energy 'Warm Home Discount Scheme'
