Dealing with strangers is hard enough, but having to do it on a daily basis as part of one’s job is an experience many people who work in customer service dread. While some retailers are naturally friendly and willing to help, even they can get frustrated with some customers. Here are some of the worst types of customers according to retailers.
Discover our latest podcast
The undecided customer
Not all customers go to the shop knowing exactly what it is they are looking for, and that is alright. It’s why there are retailers to assist them narrow down their choices. But according to Anthony Luis Medina on Medium, some customers give retailers a hard time when they can’t decide on which item to buy, even up until they get to check out.
The customer has a job too. Unfortunately, no one really understands the importance of their role. Responsibility. Take responsibility in what you’re buying.
The discount hunter
We all love a good discount, but there are some people who will go to the ends of the world to snatch a good bargain. Some go as far as yanking off labels on items or damaging them to get some money off purchases. Medina says, these customers from hell do not mind causing a scene just to get their way. Others would spin the most outrageous tales for a bargain.
The family day out lot
Children can be a lot to handle at times and parents would find clever ways to spend time with them while going about their business. One way they do that is to take the entire family out ‘shopping’ and secretly expecting shop staff to work as babysitters. A blog post that documents the experiences of retail workers, ihateworkinginretail, had this to say about these people,
realistically, it’s just the parents browsing around the store to not buy anything while they plant their kids in front of the TV displays to watch Avatar or some other overplayed movie.
⋙ The ‘complainer’ and other toxic workplace personalities to be aware of
⋙ Family: Signs you have a toxic family member
⋙ Is your workplace toxic? Here are four signs to look out for
